Welcome to Luxily! By using our website and placing an order with us, you agree to the following terms and conditions. Please take a moment to read them carefully.
1. Use of Our Website
When you visit or shop on luxily.shop, you agree to use the site for lawful purposes only. You may not use the site in a way that violates any applicable laws or regulations, or that harms us or any other users.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if we believe a customer is violating our terms or engaging in inappropriate behavior.
2. Product Information
We make every effort to display our products as accurately as possible, including colors, sizes, and descriptions. However, due to differences in screen settings or lighting, the actual product may vary slightly from what you see online.
All prices are listed in U.S. dollars and are subject to change at any time without notice.
3. Orders and Payment
By placing an order on our site, you agree that all information provided is accurate, complete, and current. Orders will only be processed once payment has been successfully completed.
We currently accept PayPal as a payment method. All transactions are secure and processed through trusted payment gateways.
4. Shipping
Shipping is free on all orders. We aim to process orders within 1–2 business days, with estimated delivery in 6–8 business days total. For full details, please refer to our Shipping Policy.
5. Returns and Refunds
We offer a 30-day return policy on eligible items. Returned items must be new and unused. Customers are responsible for return shipping costs. Refunds are issued to the original payment method within five business days of receiving the returned item.
Custom or personalized items cannot be returned. Please read our Return & Refund Policy for more information.
6. Intellectual Property
All content on luxily.shop, including images, text, logos, and designs is the property of Luxily and may not be copied, reproduced, or used without our written permission.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to learn more about how we collect and use your data.
8. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes have been made means you accept the updated terms.
9. Contact Us
If you have any questions about these terms or need assistance, feel free to reach out:
- Email: support@luxily.shop
- Phone: +1 (210) 570-3759
- Address: 108 E Wilson Ave, Glendale, CA 91206, USA
- Business Hours: 09:00 – 16:00 EST (Monday to Friday)
Thank you for shopping with Luxily. We appreciate your trust and support.