Last Updated 06/01/2025
Luxily is committed to the highest security standards to protect our customers’ payment information. We rigorously comply with the Payment Card Industry Data Security Standard (PCI DSS), which covers the secure processing, storage, and transmission of cardholder data.
1. Secure Transactions:
All transactions processed on our website through executed via secure and encrypted channels, guaranteeing the confidentiality and integrity of your payment information.
2. PCI Compliance Assurance:
Luxily is committed to protecting sensitive payment data by adhering to the Payment Card Industry Data Security Standard (PCI DSS). We conduct regular security reviews to ensure our systems maintain PCI compliance.
3. Data Encryption:
We implement industry-standard encryption technologies to secure your payment details during transmission, aiming to prevent unauthorized access and guarantee the confidentiality of your personal and financial information.
4. Tokenization:
To enhance security, Luxily employs tokenization, replacing sensitive cardholder data with a unique identifier (token). This practice ensures that your actual payment details are not stored on our servers.
PAYMENT TERMS AND CONDITIONS
We accept the following credit and debit cards:
- American Express
- Apple Pay
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
1. Order Confirmation:
Completing a purchase on Luxily, customers will immediately receive an email confirmation. This email will detail their transaction and serve as official acknowledgment of their order’s successful processing.
2. Payment Authorization:
Payment will be authorized at the time of order placement. Orders will only be processed and shipped after successful payment processing.
3. Failed Transactions:
If a transaction encounters difficulties, customers are encouraged to carefully review their payment details to ensure accuracy. Should challenges persist, please reach out to our customer support team for prompt assistance.
4. Currency:
Prices listed on the Luxily website are in US Dollars ($).
5. Refund Policy:
Refer to our Refund Policy for information on the process and conditions for requesting refunds.
6. Payment Disputes:
If you encounter any issues or disputes with your payments, we encourage you to contact our dedicated customer support team without delay. At Luxily, we are committed to resolving payment concerns swiftly and effectively to ensure your complete satisfaction.
7. Changes to Payment Policy:
Luxily reserves the right to modify its Payment Policy at any time. Changes will become effective immediately upon their posting on our website. By making a purchase, you agree to comply with the terms and conditions outlined in the updated Payment Policy.
Contact Information
Business Name: Luxily
Chat Support: 24/7
Business Hours:Â 9:00 AM to 4:00 PM (Monday To Friday)
Business Contact: +1 (210) 570-3759‬
Business Mail: support@luxily.shop
Business Address:Â 843 Jennings Ave, San Antonio Texas 78225, United States