Last Updated: 28-Jan-2025
Payment Policy
At Luxily, we prioritize the security and privacy of your payment information. We are committed to adhering to the highest industry standards to protect your financial data.
Key Security Measures:
- PCI DSS Compliance: We are certified as PCI DSS compliant by Luxily, ensuring the secure handling of payment card data.
- Data Encryption: All payment transactions are processed through secure, encrypted channels using industry-standard encryption technologies (e.g., SSL/TLS).
- Tokenization: We utilize tokenization technology, replacing your actual card details with unique identifiers to enhance security and minimize the risk of data breaches.
- Data Storage: We store your payment information securely and only for as long as necessary to fulfill your order, process payments, and comply with legal and regulatory requirements.
Accepted Payment Methods:
- American Express
- Apple Pay (If Applicable)
- Diners Club
- Discover
- JCB
- Mastercard (Debit & Credit)
- Visa (Debit & Credit)
Order Processing:
- Order Confirmation: Upon successful order placement, you will receive an order confirmation email with details of your purchase.
- Payment Authorization: Your payment will be authorized at the time of order placement. Orders will be processed and shipped after successful payment authorization.
- Failed Transactions: If your payment fails, please review your payment details carefully for accuracy. If the issue persists, contact our customer support team for assistance.
Currency:
- Prices listed on the Luxily website are in US Dollars ($).
Refund Policy:
Please refer to our Refund Policy & Return Policy for information on our refund process and conditions.
Data Privacy:
Your payment information is handled securely and in accordance with our Privacy Policy.
Contact Us:
For any questions or concerns regarding payment processing, please contact our customer support team at support@luxily.shop
Changes to this Policy:
Luxily reserves the right to update this Payment Policy at any time. Any changes will be effective immediately upon posting on this website. By completing a purchase on Luxily, you agree to abide by the terms and conditions of this Payment Policy.
Contact Information
Business Name: Luxily
Chat Support: 9:00 AM to 4:00 PM (Monday To Friday)
Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)
Time Zone: (GMT-05:00) Eastern Standard Time
Business Contact: +1 (210) 570-3759
Business Mail: support@luxily.shop
Business Address: 843 Jennings Ave, San Antonio Texas 78225, United States