At Luxily, your privacy is extremely important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you shop with us or interact with our website, we may collect certain types of personal information, including:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through our payment provider)
- Order history and preferences
- Device and browser information (for analytics and site optimization)
We only collect information you provide directly to us or that’s automatically gathered through our website to improve your shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases, shipping updates, and customer support inquiries
- Improve our website, services, and products
- Send you updates, promotions, or marketing emails (only if you’ve opted in)
- Prevent fraud and ensure the security of our site
We do not sell or rent your personal information to third parties.
Sharing Your Information
We only share your information with trusted service providers who help us operate our business. This may include:
- Shipping carriers
- Payment processors
- Email marketing platforms (if you subscribe)
- Website analytics services
These providers only receive the information necessary to perform their tasks and are required to keep it secure.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our site. Cookies help us remember your preferences, track site traffic, and understand how visitors interact with our content. You can manage or disable cookies through your browser settings.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request that we delete your information (where legally allowed)
- Opt out of marketing emails at any time by clicking “unsubscribe” in the email
To make any of these requests, just contact us—we’re happy to assist.
How We Protect Your Data
We take the security of your data seriously. All transactions are encrypted, and we use industry-standard measures to keep your information safe and secure.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from anyone under 13 years old.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or the law. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to get in touch:
- Email: support@luxily.shop
- Phone: +1 (210) 570-3759
- Address: 108 E Wilson Ave, Glendale, CA 91206, USA
- Business Hours: 09:00 – 16:00 EST (Monday to Friday)
Thanks for trusting Luxily, we value your privacy and are here to protect it.