Last Updated: 07/01/2025

Refund Policy

Eligibility for Refunds:
At Luxily, We accept returns for defective and non-defective products.

Refund Amount:
We will refund the full purchase price of the returned item including shipping charges.

Refund Processing Time:
After Return is approved, It usually takes 10 Business days for Refund amount to appear in your account. Refunds will be processed to the original payment method used for the purchase.

Refunds for Canceled Orders:
If you cancel your order before it has shipped, a full refund will be issued within 10 business days.

Still Waiting for Your Refund?
If you have not received your refund within 15 business days after your return has been approved, please contact us at support@luxily.shop.

We appreciate your support and hope you enjoy your purchases from Luxily!

Contact Information

Business Name: Luxily

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)

Business Contact: +1 (210) 570-3759‬

Business Mail: support@luxily.shop

Business Address: 843 Jennings Ave, San Antonio Texas 78225, United States